FAQ 24-7

HOW DO I ACCESS THE CLUB?
You use the new 24/7 access pass. The club will continue to remain staffed during day and peak times, and the club will be unstaffed during off-peak times.

WHAT ARE THE NEW STAFFED HOURS?

• Monday to Thursday - 7.00am to 8.00pm
• Friday - 7.00am to 6.00pm
• Saturday - 9.00am to 5.00pm
• Sunday & Most Public Holidays - Unstaffed

HOW DO I BECOME A 24/7 MEMBER?
You will need to purchase a 24/7 access pass from reception and complete our 24/7 induction.

WHEN CAN I COME IN FOR A 24/7 INDUCTION?
Inductions will commence approximately 16th February and will be at regular times throughout the day. You can preregister now to receive further update on when inductions will be running. Your induction will take less than 15 minutes.

HOW MUCH IS THE 24/7 ACCESS PASS?
Purchase before 1st March, 2015 for just $19 for existing members. If purchased after this date, existing members pay $39.

IS THE MEMBERSHIP COST THE SAME?
Yes, there will be NO change to your weekly membership fee.

WHAT AREAS OF THE CLUB WILL BE OPEN?
All key areas of the club will be opened during unstaffed hours, including gym, ladies gym, cardio theatre, heavy weights room, and genesis FIT area. Full bathroom and shower facilities will also be available 24/7.
The Group exercise studios and cycle studio will only be open during staffed hours and during class times.
For safety reasons, the Sauna will not be open during unstaffed hours.
Please note, we recommend that you DO NOT use the lockers during non-staffed hours as there will be no way of opening your locker if you lock yourself out.

WILL THE LADIES ONLY AREA BE OPEN DURING UNSTAFFED HOURS?
Yes, we will be the only fitness club in Berwick with a separate ladies only gym open 24/7.

WHAT DO I NEED TO DO IF I ONLY ACCESS THE CLUB DURING STAFFED HOURS?
Nothing, continue to use your current Genesis key tag.

CAN I USE THE CAR PARK AFTER HOURS?
The car park will be open as per usual between the hours of 6am-10pm.
hen outside these hours the Mansfield entrance will be closed and a smaller section will be available from the Clyde Rd entrance. Please be respectful of neighbours at these times and keep noise to a minimum.

WHAT ARE THE CLUB RULES FOR USING THE CLUB AFTER HOURS?
All members must keep noise to a minimum when entering and exiting the car park
Entry to the car park is only available via the Clyde Road Entrance after 10pm an before 6am
Members must not loiter in the car park at any stage.
Be respectful of other members and respectful of the local neighbours at all times
Enjoy your workout and remember, the cameras and security system are watching your every move, so any breaches in the general terms and conditions will have the consequences as outlined in the T&C’s.

HOW DO I KEEP UP TO DATE ON PROGRESS?
Like us on Facebook! Just visit www.facebook.com/genesisfitnessberwick and like our page.
We will also keep members informed within the club.