Member Care / Administration Manager
Job Description
Genesis Administration / Member Care Managers are a vital part of the Genesis company as they are the first point of contact for all members and guests.
We seek fun, vibrant and fitness lovers to work with the fastest growing fitness chain in Australia.
Be involved in planning club open days, member parties, group fitness launches and general club promotion days.
The will be required to oversee the administration and service required of the front desk to contribute to the success operation of the Club.
Applicants will need to have the ability to manage time, plan and organise own work including scheduling rosters for their staff members.
The job requires the applicant to have excellent communication skills both written and verbal as a large part of their job is communication to both members and guests via phone or in person.
Position is full time however there are part time options available at some of our clubs.
Qualifications / Experience Required
- Experience in Customer Service
- Basic computer skills - Microsoft Office
- Skills in cash handling and POS operations
- Staff supervision / training and rostering
- Excellent communication skills